Nova Luna Event Center –
Terms of Service
1. Acceptance of Terms
By booking or using the services of Nova Luna Event Center in El Paso, Texas (“Nova Luna,” “we,” “us,” or “our”), you agree to these Terms of Service. Please review them carefully before making a reservation.
2. Venue Rental Agreement
Rental is subject to availability for the time block specified in your booking confirmation.
Nova Luna reserves the right to refuse service to anyone for any reason.
Pricing and packages may change and will be confirmed at the time of booking.
3. Booking and Payment
A 100% deposit of the selected package is required to secure your date.
Add-ons will be billed with payment due no later than two weeks after the event.
Final invoices include all applicable taxes and fees.
Accepted payment methods: credit/debit cards, cash, and electronic transfers.
4. Client Responsibilities
Provide accurate event details (date, time, guest count, type of event).
Notify Nova Luna of special requirements before booking is confirmed.
Ensure all guests follow venue policies and capacity limits (100 guests maximum, or 80 guests with bounce house setup).
Adhere to décor and vendor guidelines.
5. Cancellation and Rescheduling
Rescheduling and cancellation terms are provided in your booking agreement.
Deposits may be forfeited if cancellation notice requirements are not met.
6. Venue Policies
Standard rentals are 4-hour blocks with 1-hour setup included. Extra time is $100/hour.
Outside vendors are welcome, including DJs, caterers, and decorators.
Safety rules apply to bounce houses and capacity limits.
Events must begin and end at the agreed times.
7. Communications and Marketing
By providing your information, you agree to receive communications related to your booking (calls, texts, emails).
Marketing communications are optional; you may unsubscribe at any time.
Standard carrier rates apply.
8. Liability Limitations
Nova Luna is not responsible for weather, Acts of God, or circumstances beyond our control.
Clients are financially responsible for damages caused by guests, vendors, or themselves.
Liability is limited to the cost of services rendered.
9. Privacy Policy
We collect and use personal information only to provide and improve services. Your information is not sold to third parties except as required by law.
10. Modifications
Nova Luna may update these Terms at any time. Updates take effect once posted on this page or upon notification. Continued use of our services means you accept the updated terms.
11. Governing Law
These Terms are governed by the laws of the State of Texas.
12. Contact Information
Nova Luna Event Center
11220 Rojas Dr. Suite A-1
El Paso, TX 79936 (East Side)
Phone: (915) 292-8279
