Privacy Policy
Information We Collect
At Nova Luna Event Center in El Paso, TX, we collect personal information when you inquire about or book our venue, including:
Name, address, phone number, and email address
Event details such as date, time, number of guests, and type of event
Payment details (processed securely through trusted third-party providers)
How We Use Your Information
We use collected information to:
Schedule, confirm, and provide venue rental services
Send reminders, invoices, and follow-up communications
Improve our services and run promotions (optional opt-in)
Enhance your overall event experience at our East Side El Paso party hall
Information Sharing
Your privacy is important to us:
We do not sell or rent customer information
Data may be shared only with vendors or contractors directly involved with your event
We may disclose information if legally required by authorities
Data Security
We protect your information with:
Secure storage of customer data
PCI-compliant payment processing via trusted third parties
Reasonable safeguards against unauthorized access or disclosure
Communication Preferences
You control how we contact you:
Opt out of marketing emails anytime by clicking “unsubscribe”
Reply “STOP” to opt out of text messages (standard carrier rates may apply)
Your Rights
As a customer of Nova Luna Event Center in El Paso, you may:
Request access to personal information we hold about you
Request corrections to inaccurate details
Request deletion of personal information (subject to legal requirements)
Opt out of marketing communications anytime
Policy Updates
We may revise this Privacy Policy occasionally. The most recent version will always be posted here.
Last Updated: September 9, 2025
©2025 Nova Luna Event Center – 11220 Rojas Dr. Suite A1, El Paso, TX 79936
